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Travel Sales Consultants - Home workers
Employer: Western Oriental
Country: UK
Salary: £10000 to £12000 per annum
Hours: Part Time Contract: Temporary
Start Date:
End Date:
Travel Sales Consultants x 3 – Homeworking
Package £10-12K basic + 10% Commission on gross profit made
key2holidays is an online tour operator offering tailor-made holidays world-wide. Each of our travel consultants are experts in a number of destinations so they can plan great value holidays from romantic escapes or honeymoons to escorted or private tours, family holidays, boutique beach retreats or all-inclusuve resorts.
We are currently looking for 3 Travel Sales Consultants with Worldwide destinational knowledge to be based at home to cover late shifts and weekends
2 x Sales Consultants
Monday to Wednesday 12.30am to 4.30pm, 1 hour break then 5.30pm to 9.00pm
Thursday and Friday – Days off
Saturday 9.00am to 5.30pm with 1 hour for lunch (or 9.00am to 5.00pm with half and hour lunch break)
Sunday 10.00am to 5pm with 1 hour lunch break
1 x Sales Consultant
Thursday, Friday and Monday 12.30am to 4.30pm, 1 hour break then 5.30pm to 9.00pm
Saturday 9.00am to 5.30pm with 1 hour for lunch (or 9.00am to 5.00pm with half and hour lunch break)
Sunday 10.00am to 5pm with 1 hour lunch break
Tuesday and Wednesday – Days off
RESPONSIBILITIES:
•To optimise sales by assessing client needs and offering a service of excellence.
•To maximise revenue and profit at every opportunity whilst minimising losses.
•To be able to maintain product knowledge across the whole Company so you are able to answer calls for any product.
•To ensure you hit sales target and convert enquiries into sales at every opportunity to generate revenue.
•Answer inbound calls and make outbound calls to customers from all markets providing outstanding customer service.
•Promote and sell both air and ground products in order to meet clearly defined and established targets
•Provide packages that are “tailor-made” to suit the individual needs of our clients.
•Optimise all sales opportunities
•Offer expertise, advice and knowledge to our Travel Agent partners and customers about destinations, airlines, ground arrangements, etc.
•Become fully knowledgeable about the products, destinations and services offered across the Company to ensure you have the widest product knowledge within the business and can appropriately deal with all product enquiries
•Recommend and sell all available products in order to maximise revenue and meet
•Maintain company quality standards.
KNOWLEDGE, SKILLS & EXPERIENCE
•A methodical approach with particular attention to detail
•Exceptional communication skills, both oral and written
•The ability to prioritise workload, demonstrating good organisational skills
•Enthusiastic and approachable and able to develop a rapport with customers
•Working knowledge of a GDS and good geographical knowledge of sales areas
•Negotiation and problem solving
•Sales orientated and motivated to sell or add value to each customer contact
You must be enthusiastic and willing to learn new product information to ensure you can cross sell all W&O products. You must have a competitive edge and the desire to sell and to go above and beyond your ability, to ensure the success of the business.
You must be dedicated and responsible to ensure while you are covering shifts at home you will carry out the role as if you were based in the office.
NO AGENCIES PLEASE